Villa Azure

PRIVACY POLICY

These Privacy Policy (hereinafter referred to as the “Policy”) describe how personal data of visitors to the website www.villaazure.eu  and guests of the accommodation facility Villa Azure are processed, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR).

The website operator places emphasis on the protection of privacy and personal data and ensures that personal data is processed only to the necessary extent and in compliance with applicable legal regulations.

In particular, this text provides information on:

  1. what personal data may be processed;
  2. for what purposes and in what manner;
  3. to whom personal data may be transferred;
  4. for how long personal data is processed;
  5. what rights you have in connection with the processing of personal data.
If you need any part of this text to be explained, advice provided, or further processing of personal data discussed, you may contact us at the e‑mail address: info@villaazure.eu

Scope of personal data processing

Website villaazure.eu

The website www.villaazure.eu is used exclusively to provide information about accommodation at Villa Azure.

When merely browsing the website, no personal data of visitors is collected, with the exception of technical data necessary for the proper functioning of the website (e.g. IP address, technical cookies).

 

Accommodation reservations – Trevlix reservation system

Accommodation reservations do not take place directly on the website www.villaazure.eu.

The website contains a link to the external reservation system Trevlix, which is operated by a third party. When making a reservation, the user is redirected outside the villaazure.eu website.

For the purpose of fulfilling the accommodation contract, you provide the following data:

  1. first and last name
  2. permanent address
  3. telephone number
  4. e‑mail address
  5. date and place of birth
  6. permanent residence
  7. travel document number
  8. nationality
  9. citizenship

Purpose of processing

We use the data you provide to contact you back and provide you with the information you have requested or for the purposes of making a reservation and fulfilling the accommodation contract. All personal data is processed in a lawful and transparent manner and only proportionate, relevant, and necessary data is requested in relation to the purpose of the processing.

The provision of personal data for the purposes of the performance of the contract and the provision of personal data for the purposes of responding to your inquiries or information requested by you is a contractual requirement of ours, and failure to provide it may result in a failure to conclude the contract or to respond to your inquiries.

Who has access to your personal data

The controller of personal data in relation to the operation of the website and the accommodation facility is KPCS DEV HR d.o.o.

Personal data entered in the Trevlix reservation system:

  • is processed by the operator of this system and, where applicable, by the accommodation operator,
  • may be made available to authorised public authorities in accordance with legal regulations (e.g. for the purpose of reporting stays).

Personal data may therefore be transferred to:

  1. Trevlix, s.r.o., Company ID No.: 14091887, VAT No.: CZ14091887, 28. října 810/246, Mariánské Hory, 709 00 Ostrava, for the purpose of collecting data for subsequent registration of guests’ stays;
  2. the external accounting company FIDESTUM d.o.o. for the purpose of billing provided services;
  3. KPCS DEV HR d.o.o., Puževa ulica 11, 1000 Zagreb, for the purpose of reporting stays to the relevant authorities in Croatia and for contacting guests for the purpose of fulfilling the accommodation contract;
  4. processors providing server, web, cloud or IT services to the controller.

Duration of processing your personal data

We will process your personal data for as long as we provide you with our services or perform a mutual contract, or for as long as necessary to comply with archiving obligations under applicable law, such as the Accounting Act, the Archives and Records Act or the Value Added Tax Act.

Your rights arising from the processing of personal data

You have the following rights in relation to our processing of your personal data:

 

a) the right of access to personal data;

b) the right to rectification;

c) the right to erasure (“right to be forgotten”);

d) the right to restrict the processing of your data;

e) the right to object to processing; and

f) the right to lodge a complaint about the processing of personal data.

Your rights are explained below to give you a clearer idea of their content.

You can exercise all your rights by contacting us at the following email address info@villaazure.eu. 

 

You can file a complaint with the supervisory authority, which is the Office for Personal Data Protection (www.uoou.cz). 

The right of access means that you can ask us at any time to confirm whether or not the personal data concerning you are being processed and, if so, for what purposes, to what extent, to whom they are disclosed, how long we will process them, whether you have the right to rectification, erasure, restriction of processing or to object, where we obtained the personal data and whether or not automated decision-making, including possible profiling, is taking place on the basis of the processing of your personal data. You also have the right to obtain a copy of your personal data, the first provision of which is free of charge, and for further provision, the Intermediary may require reasonable payment of administrative costs.

 

The right to rectification means that you can ask us to correct or complete your personal data at any time if it is inaccurate or incomplete.

 

The right to erasure means that we must erase your personal data if (I) it is no longer necessary for the purposes for which it was collected or otherwise processed, (II) the processing is unlawful, (III) you object to the processing and there are no overriding legitimate grounds for the processing, or (IV) we are required to do so by law.

 

The right to restrict processing means that until we have resolved any disputed issues about the processing of your personal data, we must restrict the processing of your personal data so that we can only hold it and, where appropriate, use it to establish, exercise or defend legal claims.

 

Right to object means that you can object to us processing your personal data that we process for direct marketing purposes or on the grounds of legitimate interest. If you object to processing for direct marketing purposes, your personal data will no longer be processed for these purposes.

This Privacy Policy is effective as of January 1, 2025